Comprehensive Account Management at GTW

At GTW, we believe exceptional service starts with strong relationships and seamless support. Our dedicated Account Management team is designed to provide a personalized, hands-on experience for every customer.

On-Site Account Managers: Our on-site Account Managers work directly with you to understand your unique operational needs, ensure timely deliveries, and provide immediate support when needed.
In-House Efficiency Managers: Focused on optimizing your fuel usage and streamlining operations, our efficiency managers help identify opportunities to save time and reduce costs.
Order Processing Team: From routine orders to urgent requests, our order processing team ensures accuracy, timeliness, and clear communication every step of the way.
Billing Managers: Our billing specialists provide transparent, accurate invoicing and are always available to assist with any account or payment questions.

Together, these dedicated professionals form a complete support system—ensuring that every aspect of your GTW experience is efficient, reliable, and tailored to your business.

Billing & Terms

Optimized for Any Scale Business

Get to Know Our Billing Procedures

✔ Monthly Statement Billing – Consolidated invoice summary sent on the 1st of each month
✔ Invoice-Per-Delivery Billing – Each order generates an individual invoice
✔ Digital-Only Invoicing – PDF invoices issued via email instead of paper mail (unless mail requested)
✔ Late Fee / Finance Charge – Example: 1.5% per month on balances over 30 days past due
✔ Cylinder Rental / Asset Billing – Separate line items for ongoing tank, cage, or equipment rentals

✔ C.O.D. – For smaller businesses that prefer to pay as they go or newly launched businesses

✔ NET 15 – For recurring or smaller-ticket B2B accounts that need less time to process payment

✔ NET 30 – Most widely used standard terms for GTW and our industrial partners

✔ NET 45 – For larger corporate, government, hospitals, and procurement-driven organizations

✔ Check – Pay your statement easily by mailing a check

✔ ACH – The easiest method of payment for most of our accounts

✔ Credit Card on File – Used for smaller, pay-as-you-are-invoiced accounts